Senior Customer Success Manager
Truecontext
About this role
A Senior Customer Success Manager at TrueContext manages customer relationships and accounts, ensuring optimal use of the company's platform, driving adoption, and expanding customer footprint. The role involves onboarding new clients, monitoring engagement, and supporting renewals within a fast-paced, customer-focused environment.
Skills
About Truecontext
truecontext.comTrueContext (formerly ProntoForms) is a field service app platform that provides mobile forms and an intelligent workflow builder for mobile data collection and field operations. It enables companies to create configurable, offline-capable forms and automated workflows that bridge the gap between field technicians and back-office systems to improve data capture, compliance, and productivity. The platform includes integrations, routing, and reporting to push field data into CRMs, ERPs, and other systems and supports complex, regulated environments. TrueContext is used by utilities, telecom, energy, construction, and service organizations to digitize inspections, work orders, and service reports.
About Truecontext
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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