Senior Customer Success Manager
NetBrain
About this role
A Senior Customer Success Manager at NetBrain leads post-sales engagement with key accounts, acting as a trusted advisor to drive product adoption, maximize customer value, and influence renewals and growth. The role involves managing customer relationships, collaborating with sales teams, and ensuring customer satisfaction through strategic account management.
Skills
About NetBrain
netbraintech.comNetBrain provides a turnkey, intent-based network automation platform that uses AI and automation to uncover risks and deliver proactive observability. Its tools help network teams prevent outages, accelerate troubleshooting, and enforce intent across complex enterprise infrastructures. Customers use NetBrain to achieve more reliable, outage‑free operations and reduce mean‑time‑to‑repair through automated diagnostics and remediation.
Recent company news
The Fast ModeAI NetOps Leader NetBrain Closes Blackstone Investment to Scale Global Operations
1 month ago
SDxCentralNetBrain names new CEO with Blackstone backing over the line
1 month ago
Business WireNetBrain Technologies Recognized as a “Next Big Thing for Enterprise Tech” by Fast Company and a Winner of the Top InfoSec Innovator Awards
Nov 6, 2025
Pulse 2.0Blackstone Closes Majority Investment In NetBrain As Bernadette Nixon Takes Over As CEO
1 month ago
Fast CompanyThe 6 next big things in enterprise tech for 2025
Oct 14, 2025
About NetBrain
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for NetBrain.
Salary
$140k – $175k
per year