CloudZero
CloudZero is seeking a Senior Customer Success Manager to own customer relationships from onboarding through renewal, driving adoption, retention, and expansion across their SaaS platform. The role involves partnering with Technical Account Managers and internal teams to ensure customers achieve targeted business outcomes and strong ROI. Success is measured by high net revenue retention, low churn, and strong customer satisfaction.
Headquarters
Boston, Massachusetts, United States
Company Size
51-200 employees
Founded
2016
CloudZero is a cloud cost optimization platform that automates the collection, allocation, and analysis of infrastructure and AI spend to uncover waste and improve unit economics. It uses a code-driven approach to organize cloud costs, allowing teams to map expenses to products, features, customers, or other business metrics without requiring perfect tagging. The platform can ingest data from any IaaS, PaaS, or SaaS provider and standardizes it into a single, actionable view of spend. Onboarding is fast—you can connect in minutes, with a 14-day free trial for qualified accounts and a predictable tiered pricing model that avoids monthly overages.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CloudZero.
23% above the average for this role