CloudZero
The role involves troubleshooting complex technical issues related to AI spend and cloud cost data, using AI tools to analyze logs, APIs, and data pipelines, and resolving tickets end‑to‑end while communicating with customers and engineering. It requires strong diagnostic skills, SQL proficiency, and the ability to create knowledge content and AI workflows to improve support efficiency.
Headquarters
Boston, Massachusetts, United States
Company Size
51-200 employees
Founded
2016
CloudZero is a cloud cost optimization platform that automates the collection, allocation, and analysis of infrastructure and AI spend to uncover waste and improve unit economics. It uses a code-driven approach to organize cloud costs, allowing teams to map expenses to products, features, customers, or other business metrics without requiring perfect tagging. The platform can ingest data from any IaaS, PaaS, or SaaS provider and standardizes it into a single, actionable view of spend. Onboarding is fast—you can connect in minutes, with a 14-day free trial for qualified accounts and a predictable tiered pricing model that avoids monthly overages.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CloudZero.
45% above the average for this role