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Senior Customer Success Manager at MarqVision - ApplyBlast

Senior Customer Success Manager

MarqVision

16 days ago

London, England, United Kingdom

Hybrid

Full Time

Senior

0 applicants

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About this role

As a Senior Customer Success Manager based in the London office, you will own the full lifecycle of a portfolio of MarqVision customers, acting as their trusted partner and single point of accountability from onboarding through renewal. You will work closely with cross-functional teams to ensure customers derive full value from the platform, proactively monitor account health, and drive adoption and expansion opportunities. The role requires building strong relationships with senior stakeholders across large, complex organizations to protect and grow brand integrity.

Responsibilities

Own full customer lifecycle from onboarding through renewal and act as primary point of contact
Build relationships with executive sponsors and monitor account health to identify risks
Drive platform adoption and identify expansion opportunities to grow account value

Skills

About MarqVision

marqvision.com

Headquarters

Los Angeles, California, United States

Company Size

51-200 employees

Founded

2020

View Profile

MarqVision is an AI-driven brand protection platform that helps companies detect, track, and remove online IP infringements and piracy. It combines automated monitoring across marketplaces, social platforms, and other web channels with enforcement tools and takedown workflows to stop counterfeiters and unauthorized sellers. The platform provides IP management, analytics, and operational support so brand, legal, and loss-prevention teams can scale enforcement and protect revenue and reputation. MarqVision targets global brands looking to rapidly reduce infringement and piracy risk.