Senior Customer Support Associate
Lattice(1 month ago)
About this role
A Customer Support Associate on Lattice’s Customer Care team serves as a customer-facing specialist focused on driving customer success and shaping the product experience. The role is suited for candidates early in their careers who seek development and growth and includes hybrid work with regular in-office days in the London office.
Required Skills
- Customer Support
- Product Expertise
- Implementations
- Training
- Phone Support
- Email Support
- Chat Support
- Communication
- Collaboration
- Multitasking
+5 more
About Lattice
lattice.comLattice is an HR platform that helps companies manage people, pay, and performance with tools for performance reviews, goal-setting, compensation, engagement, and career development. It layers AI-powered features and people analytics to streamline HR workflows, surface insights, and centralize processes on one trusted platform. Used by 5,000+ forward-looking teams, Lattice focuses on improving employee experience, continuous feedback, and scalable people operations.
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