Senior Customer Support Engineer
Vercel
About this role
Vercel is seeking a highly technical Support Engineer with experience in web and AI domains to resolve customer issues, develop internal tools, and act as a domain owner for v0 platform products. The role involves troubleshooting, collaboration across teams, and supporting customer success in a fully remote or hybrid setting.
Skills
About Vercel
vercel.comVercel is a cloud platform that enables frontend developers to build, preview, and ship fast web applications with minimal configuration. Optimized for frameworks like Next.js, it provides continuous deployment, instant preview URLs, serverless and edge functions, and a global CDN to deliver low-latency performance at scale. Vercel also offers performance analytics, integrations with popular developer tools, and a focus on developer experience and collaboration. Companies use Vercel to accelerate iteration, simplify infrastructure, and deliver smoother user experiences.
Recent company news
NDTVAmerican Company Books Every US-Bound Flight To Evacuate Employee Amid Mexico Unrest
1 week ago
Business WireVercel Closes Series F at $9.3B Valuation to Scale the AI Cloud
Sep 30, 2025
Business InsiderVercel trained an AI agent on its best salesperson. Then it cut the 10-person team down to 1.
Oct 27, 2025
SaaStrHow Vercel Hit $9.3B and Replit Hit $3B… After a Decade. The Long Paths to AI “Overnight Success”
Oct 12, 2025
ReutersAI coding startup Vercel raises $300 million, valued at $9.3 billion
Sep 30, 2025
About Vercel
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Vercel.
Salary
$142k – $191k
per year