French Customer Support Specialist

HubSpot(2 years ago)

HybridFull TimeMedior$86,496 - $115,651 (estimated)Customer Support

About this role

The Customer Support Specialist at HubSpot partners directly with customers to resolve product-related queries and act as a trusted advisor, helping customers grow their business. The role emphasizes delivering a human, empathetic support experience, contributing to a positive and inclusive team culture. This position is part of HubSpot’s Support organization and offers flexibility to work in-office, hybrid, or fully remote within Ireland.

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Required Skills

Phone Support
Live Chat
Web Tickets
Troubleshooting
Technical Support
Problem Solving
Product Knowledge
Escalation Management
Customer Empathy
Communication

+3 more

About HubSpot

hubspot.com

HubSpot is a customer platform that provides marketing, sales, customer service, CMS, and CRM software to help businesses attract, engage, and retain customers. Its products include tools for lead generation, email and content marketing, marketing automation, sales pipeline management, customer support, and analytics, with a free CRM at the core. The platform is designed as an all‑in‑one, modular suite (Marketing, Sales, Service, CMS) with integrations and an app marketplace so teams can scale from startups to enterprises. HubSpot is known for its user-friendly interface and focus on inbound methodology and growth.