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Senior CX Content & Knowledge Associate (AI Vertical) at Ashby - ApplyBlast

Senior CX Content & Knowledge Associate (AI Vertical)

Ashby

7 months ago

London, United Kingdom

Hybrid

Full Time

Medior

0 applicants

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About this role

The company is developing a leading training platform for runners and is seeking a CX Content & AI Knowledge Specialist. The role involves managing the Help Centre and knowledge processes, ensuring customer support content is accurate, structured, and AI-ready, to improve user experience and support effectiveness.

Skills

About Ashby

ashbyhq.com

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2018

View Profile

Ashby is an all-in-one recruiting SaaS that consolidates applicant tracking (ATS), analytics, scheduling, and CRM into a single platform for hiring teams. It combines candidate tracking, people analytics, and automation to help companies source, evaluate, and hire more efficiently while improving interviewer and candidate experience. Built for ambitious startups through enterprise teams, Ashby emphasizes clean integrations, customizable workflows, and data-driven hiring insights.