Senior Data Analyst, Customer Success
SurveyMonkey
About this role
The Senior Data Analyst, Customer Success partners with CS leadership to provide accurate metrics, scalable reporting, and efficient forecasting processes that inform operational planning. The role uses reporting, analytics, and process design at scale to support business decisions and drive sustainable growth. The analyst will work across teams to ensure data accessibility and to surface insights that guide executive decision-making.
Skills
About SurveyMonkey
surveymonkey.comSurveyMonkey (Momentive) is a widely used online surveys and forms platform that helps organizations and individuals design, distribute, and analyze surveys for employee and customer feedback, market research, event registrations, and more. It offers customizable templates, AI-assisted question generation, and analytics tools to turn responses into actionable insights. Built for teams and solo users alike, SurveyMonkey integrates with common business tools and supports global distribution. Founded in 1999, it remains one of the world’s most popular survey platforms.
Recent company news
SurveyMonkeyHow employee feedback guided our company values refresh
Jul 30, 2025
Business LeaderSurveyMonkey CEO: Leaders need to ask the hard questions
1 week ago
HR DiveNearly half of workers feel they’re stagnating, SurveyMonkey data shows
Aug 26, 2025
Research LiveSurveyMonkey appoints marketing and sales leaders
Nov 6, 2025
SurveyMonkeyWhy Disney Employment Is A Fairytale To Many
Nov 10, 2025
About SurveyMonkey
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SurveyMonkey.
Salary
$136k – $182k
per year
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