Senior Data Analyst, Customer Success
SurveyMonkey(1 month ago)
About this role
The Senior Data Analyst, Customer Success partners with CS leadership to provide accurate metrics, scalable reporting, and efficient forecasting processes that inform operational planning. The role uses reporting, analytics, and process design at scale to support business decisions and drive sustainable growth. The analyst will work across teams to ensure data accessibility and to surface insights that guide executive decision-making.
Required Skills
- Forecasting
- Dashboard Management
- Data Analysis
- Salesforce
- Gainsight
- Gong
- Excel
- BI Tools
- AI Tools
- Process Design
+4 more
About SurveyMonkey
surveymonkey.comSurveyMonkey (Momentive) is a widely used online surveys and forms platform that helps organizations and individuals design, distribute, and analyze surveys for employee and customer feedback, market research, event registrations, and more. It offers customizable templates, AI-assisted question generation, and analytics tools to turn responses into actionable insights. Built for teams and solo users alike, SurveyMonkey integrates with common business tools and supports global distribution. Founded in 1999, it remains one of the world’s most popular survey platforms.