HCL Group
As a TIBCO CIM Support Specialist, you will ensure the operational stability of customer information management solutions for pharmaceutical clients through incident management and master data troubleshooting. The role involves providing L2/L3 support, monitoring system health using tools like Dynatrace and BigPanda, and collaborating with infrastructure teams on cloud platforms. You will also document operational procedures, track support activities in JIRA, and participate in on-call rotations to maintain high availability.
HCL Group is a pioneering Indian conglomerate established in 1976, recognized as one of India's original IT garage start-ups and an early innovator in modern computing. The Group operates a portfolio of companies spanning technology services (HCLTech), software products (HCLSoftware), healthcare solutions (HCL Healthcare), IT distribution (HCL Infosystems), and online education (HCL GUVI). It also invests in philanthropy, sports, and music through various strategic programs and foundations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Group.
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