Senior Director Analyst, Customer Service and Support – B2B Customer Experience, Customer Success & Value Realization - Remote US
Gartner
About this role
Senior Director Analyst focused on post-sales B2B customer experience, customer success strategy, value realization, and monetization of service and support. The role produces practitioner-focused research and client-facing insights for heads of Customer Service and Support and acts as a domain expert within Gartner’s Business and Technology Insights organization. The position involves publishing research and engaging executive-level clients through briefings, events, and advisory interactions.
Skills
About Gartner
gartner.comN/A
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About Gartner
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Gartner.
Salary
$172k – $203k
per year
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