Senior Director, Contact Center
Onbe
About this role
Onbe is seeking a Senior Director of Contact Center to lead global contact center transformation and operational excellence. The role emphasizes modernizing customer service through automation and AI while ensuring scalable, high-quality delivery across internal teams and outsourced partners. This leader will align contact center capabilities with company strategy and customer experience goals.
Skills
Qualifications
About Onbe
onbe.comOnbe is a digital disbursement and payout platform that helps businesses, governments, and platforms deliver mass payments, rewards, benefits, and incentives to recipients via virtual and physical prepaid cards, bank transfers, and digital wallets. Its solution combines turnkey card issuing, global rails, compliance and fraud controls, and developer-friendly APIs to automate and scale distributions. Onbe positions itself as a secure, customizable partner for enterprises seeking better recipient experiences, traceability, and operational efficiency.
Recent company news
Business WireOnbe Appoints Kevin Ryan as Chief Financial Officer
Jan 5, 2026
Business WireOnbe Named Among the Best Places to Work in the U.S.
Jan 9, 2026
FinTech FuturesUS fintech Onbe names Sayid Shabeer as new chief product officer
Mar 26, 2025
Business WireOnbe Appoints Bryan Haynes as Chief Sales Officer
Sep 8, 2025
Payments DiveOnbe taps Janakiraman to replace Spottiswood as CEO
Jul 16, 2021
About Onbe
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Onbe.
Salary
$185k – $195k
per year
More jobs at Onbe
Similar Jobs
Director, Healthcare Navigation Service Contact Center
Rightway
Director, Contact Center Specialty Operations
S C A N
Senior Director, FP&A NA OU Reporting Lead
Coca-Cola
Executive Director, Customer Service Center Strategy & Ops Leader
MSD
Director, People Analytics and HR Automation
Early Warning®
Site Leader - Contact Center
Datamark, Inc.