Senior Director, Learning and Development / Training

CAI Cox Automotive Corp Svcs., LLC(1 month ago)

HybridFull TimeDirector$163,400 - $272,300Human Resources

About this role

The Senior Director, Learning & Development/Training for Client Operations at Cox Automotive is a senior HR leader who defines and champions enterprise learning strategy for client-facing and contact center teams across Retail, Finance, and Inventory brands. This role focuses on scalable onboarding, training, and external client education to support customer experience and revenue retention, and partners with cross-functional leaders to align learning initiatives with business objectives.

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Required Skills

Learning & Development
Training
LMS Management
E-Learning
Curriculum Design
Vendor Management
Metrics
Onboarding
Knowledge Management
Leadership

+2 more

Qualifications

Bachelor's Degree
Master's Degree
Ph.D.

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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