Senior Director, Member Care
CLEAR - Corporate
About this role
A Senior Director, Member Care at CLEAR leads the strategy and operations of the contact center, driving service excellence and innovation to improve member satisfaction and business outcomes.
Skills
About CLEAR - Corporate
clearme.comCLEAR is an identity verification platform that uses biometric and ID-based authentication to secure and accelerate both physical and digital experiences. It helps consumers skip long lines at airports, stadiums, and other venues by verifying identity quickly and reliably. CLEAR partners with travel, sports, and venue operators to make access safer and more convenient for businesses and customers.
Recent company news
Time MagazineCorporate Impact is Here to Stay
Dec 19, 2025
Chesapeake Bay FoundationCorporate Partnerships
Nov 13, 2025
Harvard Business ReviewAre Companies Actually Scaling Back Their Climate Commitments?
Sep 23, 2025
UBSHow corporate culture and success interact
May 28, 2025
The Shorty AwardsThe Rise of the Corporate Influencer: How to Activate Your Personal Power for Business Success
Apr 3, 2025
About CLEAR - Corporate
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for CLEAR - Corporate.
Salary
$140k – $200k
per year