Senior Director of CRM
ALO(1 month ago)
About this role
The Senior Director of CRM will own Alo’s global customer engagement and retention strategy, overseeing email, SMS, and push channels to deepen customer relationships and maximize lifetime value. This role will design and scale lifecycle-driven CRM programs, localize efforts for international markets, and partner across teams to align CRM with broader brand and revenue goals. The position requires a strategic, data-driven leader who can balance near-term performance with long-term brand-building in a fast-paced, high-growth environment.
Required Skills
- Email Marketing
- SMS Marketing
- Push Notifications
- CRM Strategy
- Lifecycle Marketing
- Segmentation
- Personalization
- A/B Testing
- Data Analysis
- Team Leadership
+5 more
About ALO
aloyoga.comAlo Yoga is a lifestyle and performance apparel brand that designs and sells yoga leggings, activewear, and accessories for studio-to-street wear. Their products—wear-tested by yogis and promoted as celeb‑approved—focus on fit, fabric performance, and versatile styling for women and men. Alo operates a direct-to-consumer e-commerce platform with international storefronts and apps, offering collections for practice, training, and everyday lounging.
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