About this role
iHerb is hiring a data-driven CRM Program Lead to own lifecycle marketing channels and programs that drive engagement, retention, and lifetime value. The role combines strategic ownership and operational execution across channels like direct mail, SMS/WhatsApp, email, push, and app. The CRM Program Lead will define roadmaps and KPIs, coordinate cross-functional teams, and manage performance reporting for assigned retention programs.
Required Skills
- CRM
- Direct Mail
- SMS
- Push
- App
- Strategy
- Execution
- Campaign Planning
+17 more
About iHerb
iherb.comiHerb is an online retailer specializing in health and wellness products, offering a wide selection of vitamins, nutritional supplements, herbal remedies, natural personal-care and beauty items, and specialty groceries. The site sells products from many national and international brands, with customer reviews, competitive pricing, promotions, and a loyalty/rewards program. iHerb operates global shipping from regional warehouses and emphasizes convenience through subscription/auto-replenishment and frequent discounts. Customers choose it for its broad catalog of natural-health products and international reach.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at iHerb
Similar Jobs
Senior Email / CRM Manager
Mixbook(1 day ago)
Senior Director of CRM
ALO(1 month ago)
Director, CRM & Loyalty Programs
Zenni Optical(19 days ago)
Email & SMS Marketing Manager
Wild Alaskan Company(5 days ago)
Manager, Digital Marketing - Retention
Authentic Brands Group (18 days ago)
Manager, CRM
Stitch Fix Annex(1 month ago)