Senior Director, Service Management
Vizient(29 days ago)
About this role
The Sr. Director, Service Management leads strategy, governance, and continuous improvement for IT service delivery across Digital Workplace and Infrastructure. The role ensures technology services are reliable, measurable, experience-driven, and aligned with business objectives and enterprise standards. This leader oversees the end-to-end service management framework and advances maturity in observability and data-driven operations to improve employee experience and service resilience.
Required Skills
- Service Management
- Incident Management
- Problem Management
- Change Management
- Knowledge Management
- Configuration Management
- Observability
- AIOps
- Digital Experience
- Vendor Management
+4 more
Qualifications
- Bachelor's Degree in Information Technology or Computer Science
- Master's Degree Preferred
- ITIL v4
- COBIT
- ISO 20000
About Vizient
vizientinc.comConnecting members with knowledge, solutions and expertise that accelerate performance to ensure they deliver exceptional, cost-effective healthcare. Group purchasing organization serving academic medical centers, pediatric facilities, community hospitals, and nonacute health care providers.
View more jobs at Vizient →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Vizient
Similar Jobs
Sr Analyst II Project Management
DXC Technology(1 month ago)
Manager - HR Service Management
Amgen(1 month ago)
Senior ITSM Consultant
DXC Technology(1 month ago)
ITSM Strategy, Governance, and Service Catalog Lead
BRKZ(1 month ago)
Incident Management Reliability Engineer
Sanofi(1 month ago)
Knowledge Management Process Owner
General Dynamics Information Technology(8 days ago)