Senior Engineering Manager - Team Billing
Intercom(2 days ago)
About this role
Intercom is a leading AI Customer Service company that develops advanced AI agents and customer support solutions to enhance customer experiences. The company fosters a culture of innovation and growth, serving thousands of global businesses.
Required Skills
- AI
- Customer Service
- Billing
- Invoicing
- Subscription Management
- Revenue Recognition
- Stripe Billing
- Operational Excellence
- Team Leadership
- Data Flows
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.
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