Senior Engineering Manager - Team Billing
Intercom(2 days ago)
About this role
Intercom is hiring a Senior Engineering Manager for its Growth Engineering team, focusing on building and maintaining core systems for billing, usage metering, invoicing, and revenue recognition. The role involves leading a team, collaborating with cross-functional partners, and driving operational excellence to support the company's monetization and customer experience goals.
Required Skills
- leadership
- Architecture
- Debugging
- Payment Systems
- Partner Management
- Product Management
- Customer Empathy
- Cross-functional Collaboration
- Reliability Engineering
- AI Tools
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.
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