Senior Enterprise IT Support Technician (APAC)
Datadog(8 days ago)
About this role
Based in Bangalore, this role is part of Datadog’s global IT Support team providing high-touch, white-glove support to employees across India offices. The position supports employee IT experience from onboarding onward and contributes to improving internal services and documentation. The team operates in a hybrid workplace and collaborates closely with stakeholders across the company.
Required Skills
- Ticketing
- Account Management
- On-Call
- In-Office Support
- Troubleshooting
- Documentation
- Unified Communications
- Google Workspace
- Jamf
- Project Management
+4 more
About Datadog
datadoghq.comDatadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.
