Senior Forward Deployed Operator

SuperDial(1 month ago)

RemoteFull TimeSenior$126,484 - $170,465 (estimated)Operations

About this role

The Senior Forward Deployed Operator at SuperDial is responsible for optimizing the customer trial experience to enhance conversion rates and retention. This cross-functional role involves analyzing engagement data, implementing quality initiatives, and improving operational efficiency through process redesign and automation. The position requires strong analytical skills, experience in operations, and the ability to collaborate with teams across product, customer success, and engineering.

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Required Skills

Customer Experience Optimization
Data Analysis
Process Improvement
Operational Efficiency
Cross-Functional Collaboration
Strong Communication
Problem-Solving
Attention to Detail
Task Management
Data Tools Proficiency

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About SuperDial

www.superdial.ai

SuperDial is a leading voice AI platform specifically designed for healthcare revenue cycle management (RCM) teams. It automates critical tasks such as eligibility checks, prior authorizations, claim status inquiries, credentialing, and enrollment, significantly reducing manual efforts and improving efficiency. With a focus on seamless integration into existing EHR and RCM software, SuperDial aims to streamline workflows and improve patient interaction through scalable technology solutions. The company recently raised $15M in Series A funding to enhance its capabilities and expand its reach within the healthcare industry.