Case Status

Senior Implementation Manager

Case Status

2 months ago
Charleston, SC
Onsite
Full Time
Senior
4 applicants
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Case Status
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About this role

The Senior Implementation Manager at Case Status is the primary post-sales contact who leads the onboarding and activation of newly launching firms and ensures successful transition to Client Success. The role partners with Sales, Customer Success, Software Trainers, and Product to align priorities and build a foundation for long-term product adoption and customer retention.

Skills

Case Status

About Case Status

casestatus.com

Case Status is a legal‑tech company that provides a client engagement platform and 5‑star rated mobile app designed to redefine how law firms communicate with clients. Their secure software delivers real‑time case updates, secure messaging, automated and AI‑powered client notifications and insights, and integrates with major case‑management systems. By streamlining communication, reducing unnecessary calls and emails, and automating review and referral requests, Case Status helps firms boost client satisfaction, retention, and grow referrals.

About Case Status

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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