Case Status

Senior Implementation Manager

Case Status(29 days ago)

Charleston, SC, United StatesOnsiteFull TimeSenior$134,303 - $181,360 (estimated)Customer Success
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About this role

The Senior Implementation Manager at Case Status is the primary post-sales contact who leads the onboarding and activation of newly launching firms and ensures successful transition to Client Success. The role partners with Sales, Customer Success, Software Trainers, and Product to align priorities and build a foundation for long-term product adoption and customer retention.

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Required Skills

  • Implementation
  • Project Management
  • Stakeholder Management
  • Timeline Management
  • Product Configuration
  • Discovery
  • Consultative Skills
  • Documentation
  • Metrics Analysis
  • Training Delivery

+2 more

Case Status

About Case Status

casestatus.com

Case Status is a legal‑tech company that provides a client engagement platform and 5‑star rated mobile app designed to redefine how law firms communicate with clients. Their secure software delivers real‑time case updates, secure messaging, automated and AI‑powered client notifications and insights, and integrates with major case‑management systems. By streamlining communication, reducing unnecessary calls and emails, and automating review and referral requests, Case Status helps firms boost client satisfaction, retention, and grow referrals.

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