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Senior Implementation Manager at Invoca - ApplyBlast

Senior Implementation Manager

Invoca

3 months ago

3.7 on Glassdoor

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Implementation Manager at Invoca leads complex, high-stakes enterprise engagements, guiding cross-functional teams to drive product adoption and long-term customer success. This strategic role requires deep technical delivery expertise in SaaS and MarTech integrations, combined with the ability to manage executive stakeholders and deploy Agentic AI workflows. The position focuses on optimizing implementation strategies, ensuring timely execution of multi-phase projects, and translating technical concepts into measurable business outcomes for clients.

Responsibilities

Design and optimize implementation strategies for enterprise customer rollouts
Lead high-touch implementations with complex technical integrations and APIs
Manage executive stakeholders through steering committees and governance frameworks
Deploy Agentic AI workflows within customer MarTech ecosystems
Collaborate with cross-functional teams to drive product adoption and business outcomes

Skills

Qualifications

BS in Computer Science or related field5+ years of technical SaaS delivery experience1–2 years of hands-on Agentic AI workflow experience

About Invoca

invoca.com

Headquarters

West Hollywood, California, United States

Company Size

201-500 employees

Founded

2008

View Profile

Invoca is a conversation analytics platform that uses AI to analyze phone calls and voice interactions, turning spoken conversations into actionable insights. It offers call tracking, conversation intelligence, and attribution to help marketing, sales, and contact center teams identify intent, measure lead quality, and optimize campaign performance. The platform integrates with CRMs and marketing stacks to automate lead routing, surface revenue-driving signals, and tie inbound-call outcomes to digital spend. Enterprise teams use Invoca to convert more calls into customers and quantify the revenue impact of phone-based channels.