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Senior Implementation Specialist at Olo - ApplyBlast

Senior Implementation Specialist

Olo

20 days ago

2.7 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Senior Implementation Specialist guides new and existing restaurant brands as they join or expand their use of the Olo Platform, leveraging product and industry knowledge to support unique customer goals. This fully remote role within the Customer Experience Team involves collaborating with cross-functional teams to ensure successful project execution and customer adoption. The position requires managing complex implementations, providing product expertise, and acting as a subject matter expert to drive customer success.

Responsibilities

Lead execution of complex implementation projects across product domains
Guide customers through product adoption and provide technical troubleshooting
Collaborate with cross-functional teams to ensure cohesive project communication

Skills

About Olo

olo.com

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

2005

View Profile

Olo is a restaurant technology platform that enables 700+ leading brands to deliver "Hospitality at Scale." Its suite of digital ordering, delivery and operations tools helps restaurants increase orders, streamline back‑of‑house workflows, and improve the guest experience. Olo serves enterprise and multi‑location chains with APIs, analytics, and integrations designed for reliability, revenue growth, and operational efficiency.