Senior Incident Manager - Finance
Truelogic Software(16 days ago)
About this role
Truelogic is seeking a Senior Incident Manager to oversee enterprise incident response for a leading financial services company in the mortgage industry. The role involves coordinating response efforts during major service disruptions, managing communication across teams, and driving continuous improvement in incident processes.
Required Skills
- ITIL
- Incident Management
- Communication
- Leadership
- Monitoring
- Stakeholder Management
- CloudWatch
- ServiceNow
- PagerDuty
- Automation
Qualifications
- Bachelor’s degree in IT or Computer Science
- AWS certification
About Truelogic Software
www.truelogic.ioTruelogic Software is a leading nearshore software development company focused on providing tailored solutions for American businesses. With over 21 years of experience, the company specializes in staff augmentation, managed teams, and consulting, effectively integrating elite tech and creative talent from Latin America into client teams. Truelogic is dedicated to accelerating digital transformation through agile methodologies, innovative design, and data-driven insights, serving a wide array of industries including finance, healthcare, and entertainment. Their commitment to quality and collaboration has made them a preferred partner for organizations ranging from startups to Fortune 500 companies.
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