Senior Incident Manager - Finance

Truelogic Software(16 days ago)

RemoteFull TimeSenior$75,000 - $95,000Operations

About this role

The role involves leading and coordinating enterprise incident response in a critical IT operations environment for a major financial services company. It emphasizes rapid service restoration, effective stakeholder communication, and continuous process improvement, with a focus on managing high-severity incidents and ensuring operational excellence.

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Required Skills

ITIL
Incident Management
PagerDuty
ServiceNow
AWS
Communication
Leadership
Monitoring
Automation
Troubleshooting

Qualifications

Bachelor’s degree in IT, Computer Science, or a related field
AWS training or certification

About Truelogic Software

www.truelogic.io

Truelogic Software is a leading nearshore software development company focused on providing tailored solutions for American businesses. With over 21 years of experience, the company specializes in staff augmentation, managed teams, and consulting, effectively integrating elite tech and creative talent from Latin America into client teams. Truelogic is dedicated to accelerating digital transformation through agile methodologies, innovative design, and data-driven insights, serving a wide array of industries including finance, healthcare, and entertainment. Their commitment to quality and collaboration has made them a preferred partner for organizations ranging from startups to Fortune 500 companies.

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