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Senior Infrastructure Service Delivery Lead at Accenture - ApplyBlast

Senior Infrastructure Service Delivery Lead

Accenture

2 days ago

3.9 on Glassdoor

Brussels, Brussels, Belgium

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Infrastructure Service Delivery Lead owns the end-to-end delivery of complex IT infrastructure managed services for strategic clients, acting as the primary interface for service performance and client satisfaction. This role involves leading a team of infrastructure professionals, driving service transformation and automation initiatives, and ensuring compliance with contractual obligations. The position focuses on embedding AI-first delivery practices to enhance efficiency, service quality, and user experience across multi-technology environments.

Responsibilities

Own end-to-end delivery of complex IT infrastructure managed services for strategic clients
Lead a team of infrastructure professionals and drive service transformation and automation initiatives
Act as primary client interface for service performance and ensure compliance with contractual obligations

Skills

Qualifications

ITIL 4 Managing Professional or Strategic LeaderIndustry-recognized certification in cloud architecture, cloud administration, cloud operationsAI Leadership or Generative AI Leadership certificationPMP (Project Management Professional) or PRINCE2 PractitionerServiceNow Certified Implementation Specialist (ITSM)

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.