Senior Integrations Engineer
Observe.AI(4 months ago)
About this role
Observe.AI is hiring a customer-facing technical integration specialist to help enterprise clients adopt and realize value from its AI agent platform for customer experience. The role partners closely with senior customer stakeholders and internal product and engineering teams to deliver scalable integration solutions and support customer onboarding from day one.
Required Skills
- Customer Integrations
- Technical Discovery
- AWS
- MongoDB
- Python
- Troubleshooting
- Level 2 Support
- Workflow Automation
- SaaS Integration
- CCaaS
+12 more
About Observe.AI
observe.aiObserve.AI is a leader in AI-powered customer experience, offering enterprise-ready AI Agents that deliver human-like conversations and predictable outcomes. Its platform is built for noisy, real-world calls and complex contact-center workflows, accurately capturing intent, enforcing mission-critical steps, and integrating with 250+ systems. With built-in QA and governance, the agents continuously learn and improve performance. Enterprises use Observe.AI to automate interactions, boost agent productivity, and improve customer outcomes.
View more jobs at Observe.AI →