Senior ITSM Problem & Major Incident Manager
Markel
About this role
A Senior ITSM Problem/Major Incident Manager at Markel will be part of the IT Service Management team and focus on improving IT service reliability and availability across the organization. The role is based in Richmond, VA with a hybrid work arrangement and participates in an on-call rotation. It supports Markel’s broader IT operations and collaborates with cross-functional teams to drive continuous service improvement.
Skills
Qualifications
About Markel
markel.comMarkel provides specialty insurance coverage and creates seamless solutions across multiple types of insurance risks for the US market and around the globe.
Recent company news
MorningstarMarkel Is Bouncing Back
3 hours ago
Reinsurance NewsMarkel Insurance names Phil Jones as CIO for International Operations
15 hours ago
Simply Wall StMarkel Group Expands Tech Leadership As Valuation Signal Draws Investor Attention
8 hours ago
Stock TitanInsurer Markel launches AI hub to speed tools for brokers and clients
13 hours ago
PR NewswireMarkel Group announces leadership appointments
2 weeks ago
About Markel
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Markel.
Salary
$114k – $153k
per year
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