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Senior Machine Learning Engineer at NICE - ApplyBlast

Senior Machine Learning Engineer

NICE

3 months ago

3.8 on Glassdoor

Sandy, Utah, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

NiCE is seeking a Senior Machine Learning Engineer to lead the evaluation and optimization of speech-oriented AI models, including real-time transcription and speech-to-speech systems across many languages. The role focuses on designing test suites, conducting comparative evaluations, and delivering actionable recommendations for model selection and deployment.

Responsibilities

Design and maintain speech‑oriented test suites across multiple languages
Monitor state‑of‑the‑art transcription and speech‑to‑speech models
Develop and evaluate techniques to optimize speech model deployment
Produce quantitative evaluation reports and model recommendations
Contribute to the broader model evaluation framework for the NLR team

Skills

Qualifications

MS in Computer ScienceMS in Electrical EngineeringMS in Computational Linguistics

About NICE

nice.com

Headquarters

Hoboken, New Jersey, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.