Senior Managed Services Engineer

Lucidworks

1 month ago

3.7 on Glassdoor

Remote

Full Time

Senior

1 applicant

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About this role

A Senior role on Lucidworks' Managed Services team responsible for ongoing ownership of configurations for Managed Fusion customers after go-live. The position operates remotely from India and works closely with support, cloud engineering, and customer success teams to maintain and evolve deployed search solutions while driving best practices across managed services.

Skills

Qualifications

Bachelor's Degree in Computer Science or EngineeringMaster's Degree in Computer Science or EngineeringEquivalent Experience

About Lucidworks

lucidworks.com

Lucidworks is an AI-powered enterprise search and insights platform that helps organizations surface relevant information from disparate data to improve customer experiences and drive conversions. Its platform (Lucidworks Fusion) combines machine learning, relevance tuning, connectors, and large-language-model capabilities to deliver personalized search, recommendations, and conversational experiences across e-commerce, support, and knowledge management. Enterprises use Lucidworks to unify data, automate relevance and ranking, measure search impact, and turn search into actionable insights that boost engagement and revenue.