Senior Manager, Clinical Quality & Performance

Felix(1 month ago)

RemoteFull TimeManager$74,000 - $99,900Clinical Operations

About this role

The Senior Manager, Clinical Quality & Performance at Felix is responsible for overseeing the performance and quality of the Healthcare Practitioner (HCP) contractor network, ensuring compliance and scalability within clinical operations. This role involves collaborating across various teams to enhance clinical workflows, develop data-driven performance insights, and implement AI-driven solutions that improve patient experience and operational efficiency. The position includes managing HCP recruitment, performance metrics, and remuneration models, while proactively addressing operational challenges in a regulated healthcare environment.

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Required Skills

HCP Operations
Workforce Management
Clinical Compliance
Practitioner Communication
Performance Monitoring
Quality Improvement
Risk Identification
Data Reporting
Operational Efficiency
Remuneration Models

+10 more

Qualifications

Clinical background in nursing, physician assistant, or equivalent healthcare education

About Felix

www.felixforyou.ca

Felix is an online healthcare platform that provides on-demand treatments and prescriptions for a variety of health concerns, including weight loss, erectile dysfunction, and hair loss. Patients can easily access healthcare services from the comfort of their homes, with discreet delivery options for prescribed medications. The company aims to make healthcare more accessible and convenient, ensuring that users receive timely and effective treatment tailored to their needs.