IT Systems Engineer

Felix

3 months ago

3.6 on Glassdoor

Toronto, ON

Hybrid

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

An IT Systems Engineer at Felix is responsible for providing day-to-day IT support and SaaS administration, including handling helpdesk tickets, onboarding/offboarding employees, and troubleshooting hardware and software issues across Mac and Windows environments. The role requires monitoring system health, performing light on-site support, and maintaining accurate documentation while collaborating with IT leadership. The position is primarily remote with occasional on-site visits in the Greater Toronto Area for troubleshooting and infrastructure checks, and it involves working with various SaaS platforms like Google Admin, Kandji, and Jira.

Skills

Qualifications

1–3 years of professional IT support or junior IT engineering experienceValid driver's licenseExposure or hands-on experience as an admin in multiple SaaS platforms (Google Admin, Kandji, Meraki, Slack Admin, etc.)Strong troubleshooting ability across both software and hardware

About Felix

www.felixforyou.ca

Felix is an online healthcare platform that provides on-demand treatments and prescriptions for a variety of health concerns, including weight loss, erectile dysfunction, and hair loss. Patients can easily access healthcare services from the comfort of their homes, with discreet delivery options for prescribed medications. The company aims to make healthcare more accessible and convenient, ensuring that users receive timely and effective treatment tailored to their needs.