Felix
An IT Systems Engineer at Felix is responsible for providing day-to-day IT support and SaaS administration, including handling helpdesk tickets, onboarding/offboarding employees, and troubleshooting hardware and software issues across Mac and Windows environments. The role requires monitoring system health, performing light on-site support, and maintaining accurate documentation while collaborating with IT leadership. The position is primarily remote with occasional on-site visits in the Greater Toronto Area for troubleshooting and infrastructure checks, and it involves working with various SaaS platforms like Google Admin, Kandji, and Jira.
Felix is an online healthcare platform that provides on-demand treatments and prescriptions for a variety of health concerns, including weight loss, erectile dysfunction, and hair loss. Patients can easily access healthcare services from the comfort of their homes, with discreet delivery options for prescribed medications. The company aims to make healthcare more accessible and convenient, ensuring that users receive timely and effective treatment tailored to their needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Felix.
Virtual care platform Felix Health secures $53M
Oct 27, 2025