Senior Manager - Complaints Quality and Assurance Lead
AWE plc
About this role
A senior manager role leading Complaints Quality & Assurance within the Resolutions function at Fidelity. The role is accountable for the strategy and delivery of the complaint handling quality framework and leads both QC and QA teams to provide independent assurance of outcomes. This position operates in a regulated financial services environment and partners across operations, risk, and compliance to uphold customer-centric standards.
Skills
About AWE plc
co.ukN/A
Recent company news
Office for Nuclear RegulationAWE complies with improvement notice
Aug 7, 2025
Royal United Services Institute (RUSI)No Go for GOCO: The UK Renationalises Its Nuclear Warhead Factory
Nov 6, 2020
UK Defence JournalAWE resolves safety notice over explosive handling breach
Aug 10, 2025
GOV.UKAWE plc transferred to the MOD
Jul 1, 2021
Defence EyeAWE Chief gets Monster Bonus
Oct 20, 2023
About AWE plc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for AWE plc.
Salary
$110k – $145k
per year
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