Henry Schein One
The Senior Manager, Customer Retention will drive revenue and growth by developing strategies to increase member retention, renewal performance, and lifetime value for the DentalPlans.com member base. This role involves owning the CRM platform, managing lifecycle communications, and leading a team of retention marketers to reduce churn and improve engagement. The position requires close collaboration with leadership, the Contact Center, Product, and Business Insights teams to optimize the member journey and renewal funnel.
Headquarters
American Fork, Utah, United States
Company Size
1001-5000 employees
Founded
2018
Henry Schein One is a dental technology company that provides practice management software and integrated digital solutions to help dental practices streamline workflows and improve patient care. Their platform offers tools for scheduling, clinical charting, billing, patient communications, and practice automation to simplify day‑to‑day operations. Positioned as cutting‑edge dental technology, Henry Schein One targets practices of all sizes seeking to boost efficiency, compliance, and the patient experience while leveraging the broader Henry Schein industry presence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Henry Schein One.
44% above the average for this role
Head of Lifecycle Marketing/Head of CRM
DAZN
Advisor, Lifecycle and Retention
Sport
Marketing Manager - Customer Retention & Lifecycle
CPI Security
Lifecycle & Retention Strategist at E-commerce Growth Agency (Remote, Worldwide)
Paired
Retention Marketing Manager
Helfy
RTL+ Lifecycle & Retention Lead
Bertelsmann SE