Senior Manager, Experience Operations

Cleveland Guardians - Baseball Operations(1 month ago)

San Francisco, CAOnsiteFull TimeManager$62,521 - $84,016 (estimated)Experience Development

About this role

The Senior Manager, Experience Operations oversees planning, execution, and operational strategy for multiple Mission Rock venues including Pier 48, China Basin Park, and adjacent public spaces. The role focuses on delivering exceptional hospitality experiences while managing complex, large-scale events and maintaining operational excellence across venues. This position also builds and manages relationships with corporate, community, and government stakeholders to position the venues as premier entertainment and cultural destinations. The manager is part of the Experience Development Department, supporting the broader organizational vision of innovative, memorable guest experiences.

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Required Skills

Event Operations
Venue Management
Hospitality Management
Event Production
Client Services
Facility Operations
Stakeholder Management
Cross-Functional Collaboration
Operational Strategy
Event Planning

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About Cleveland Guardians - Baseball Operations

mlb.com

MLB.com is the official website of Major League Baseball, delivering news, highlights, live scores and schedules for the league and its 30 teams. The site features video and audio clips, interviews, in-depth statistics and standings, plus live and on-demand game streaming through MLB.TV, ticketing and fantasy-game experiences. It also provides exclusive stories, team pages, bilingual (English/Spanish) content and an online shop, serving fans, media and clubs as the authoritative source for league information.