Senior Manager, Field Services

Metergy Solutions(1 month ago)

New York, NYOnsiteFull TimeManager$112,873 - $148,979 (estimated)Field Service

About this role

The Senior Manager, Field Service oversees a field service team responsible for installation, project management, service, and repair of metering and sub-metering systems. The role carries full P&L responsibility for the local operation and ensures contractual service metrics are consistently achieved. This position also develops processes and KPIs, manages continuous improvement of service delivery, and acts as the primary liaison between clients and Metergy. It includes substantial people leadership responsibilities, from onboarding to coaching and building a strong internal talent bench.

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Required Skills

Field Service Management
Team Leadership
Client Relations
Escalation Management
Financial Controls
Revenue Management
KPI Management
Resource Scheduling
Process Improvement
SOP Development

+18 more

Qualifications

Post-secondary education

About Metergy Solutions

metergysolutions.com

Metergy Solutions is a North American submetering provider with over 20 years of turnkey experience delivering metering programs for residential and commercial buildings. They handle all project phases—design, sales, engineering, installation, commissioning, call-centre support and utility billing—under one roof for both retrofits and new construction. Their integrated services and customer-facing tools help property owners accurately allocate utility costs, simplify billing, and streamline resident support.

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