Senior Manager, IT Service Delivery
France Cars SAS AAA(2 months ago)
About this role
This role leads the delivery of end-user IT support services across the organization, overseeing service desk and onsite support functions to ensure a high-quality employee support experience. It partners with IT leadership to align support strategy with broader technology initiatives and continuously improves support operations through tools, metrics, and vendor coordination.
Required Skills
- IT Service Management
- Service Desk
- Incident Management
- Problem Management
- Service Requests
- ITIL
- SLA Management
- KPI Reporting
- Ticketing Systems
- Remote Support
+10 more
Qualifications
- Bachelor’s Degree
- Master’s Degree
About France Cars SAS AAA
bloomberg.comBloomberg is a global leader in financial information and technology, providing data, news, and analytics to financial professionals around the world. The company offers an array of products and services, including the Bloomberg Terminal, which delivers real-time data and insights for trading, investment, and risk management. With a commitment to innovation, Bloomberg combines cutting-edge technology with extensive market expertise to empower financial professionals in making informed decisions.
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