Senior Manager, Marketing Services
Toast(1 month ago)
About this role
Senior Manager, Marketing Service leads and develops a team of Marketing Specialists to deliver full-service marketing for restaurant customers, focusing on consistent quality and measurable outcomes. The role is responsible for standardizing operations, defining playbooks and SLAs, and partnering cross-functionally to scale the service. This leader will also own capacity planning, escalation management, and performance visibility through dashboards and reporting.
Required Skills
- Leadership
- Coaching
- Capacity Planning
- SLA Management
- Playbook Development
- Multi-Channel
- Email Marketing
- SMS Marketing
- Social Media
- Offers/Promos
+14 more
About Toast
toasttab.comToast is a cloud-based restaurant management platform that provides point-of-sale, payments, and operational tools tailored to restaurants and hospitality businesses. It combines touchscreen POS hardware and mobile ordering with integrated payments, online ordering and delivery integrations, contactless pay, and loyalty/gift programs. Toast also offers back-office features such as labor and payroll management, inventory and menu engineering, and reporting/analytics to streamline operations and increase revenue. Restaurants choose Toast for its turnkey, restaurant-focused ecosystem, integrated payments, and industry-specific features and support.
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