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Senior Manager, Pricing & Packaging at Zendesk - ApplyBlast

Senior Manager, Pricing & Packaging

Zendesk

4 months ago

3.7 on Glassdoor

California, United States of America

Hybrid

Full Time

Senior

1 applicant

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About this role

A Senior Manager, Pricing Strategy at Zendesk drives monetization of AI-first customer service products by developing and optimizing pricing and packaging strategies across the portfolio. The role involves collaborating with cross-functional teams including Product, Sales, Finance, and RevOps to craft new business models, define strategies for new offerings, and accelerate growth through data-driven decision-making.

Responsibilities

Develop and optimize long-term pricing and packaging strategies
Make data-driven recommendations using structured problem-solving frameworks
Identify new pricing models considering market and customer insights
Communicate pricing concepts and influence senior leadership alignment
Assist Product Operations in prioritizing launches and creating SKUs

Skills

Qualifications

Bachelor's degree in Business, Finance, Economics8+ years of relevant working experienceMBA preferred

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.