Senior Manager, Support Engineering - Europe

Sanity(12 days ago)

London, United KingdomOnsiteFull TimeSenior$90,000 - $120,000Customer Solutions

About this role

Sanity.io is seeking a Support Engineering Team Lead to manage and develop a high-performing support team in Europe that provides technical assistance to enterprise customers and the developer community. The role involves overseeing daily operations, handling escalations, and collaborating with cross-functional teams to improve support processes and product feedback.

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Required Skills

JavaScript
TypeScript
Next.js
Support Engineering
Technical Support
Team Leadership
Debugging
Customer Support
Support Infrastructure
Content Management

About Sanity

www.sanity.io

Sanity is a customizable content platform that provides a code-driven backend for creating and managing digital content across various applications. It enhances the development process with features tailored for AI and automation, allowing users to author, store, and render content efficiently. Developers appreciate Sanity for its flexibility and extensive integration options, enabling businesses to build tailored content experiences that scale. With a focus on developer experience, Sanity allows for a fine-tuned approach to content management across diverse industries.

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