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© All Rights Reserved. ApplyBlast.com
Collective[i]
The Senior Member Support Specialist guides new and existing members through a smooth onboarding experience and ongoing support on Collective's all-in-one accounting platform. This customer-centric role involves conducting video calls to explain complex accounting, tax, and payroll concepts while troubleshooting platform issues. The position requires a blend of financial expertise and a member-first mindset to help self-employed individuals manage their businesses with confidence.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2020
Collective is a financial platform serving self-employed business owners, offering company formation plus tax, accounting, and bookkeeping services. It combines online software and service plans—accessible through a member app—with resources like pricing tiers, testimonials, and a blog to simplify compliance and day-to-day finances for freelancers and solo entrepreneurs. Collective's tools aim to streamline paperwork, tax filing, and ongoing bookkeeping so independent businesses can focus on their work.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Collective[i].
3% above the average for this role
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