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© All Rights Reserved. ApplyBlast.com
Collective[i]
The Founding Member Resolution Lead owns every escalated member issue at Collective, serving as the single point of contact for complex cases involving tax, accounting, and legal exposure. This role involves designing and implementing the resolution system, including policies, decision frameworks, and automation, to ensure scalable and effective member support. The position requires representing members before government agencies and driving root-cause fixes to prevent future escalations.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2020
Collective is a financial platform serving self-employed business owners, offering company formation plus tax, accounting, and bookkeeping services. It combines online software and service plans—accessible through a member app—with resources like pricing tiers, testimonials, and a blog to simplify compliance and day-to-day finances for freelancers and solo entrepreneurs. Collective's tools aim to streamline paperwork, tax filing, and ongoing bookkeeping so independent businesses can focus on their work.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Collective[i].
61% above the average for this role
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Senior Director, Escalated Provider Issue Resolution
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Senior Director, Escalated Provider Issue Resolution
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Senior Director, Escalated Provider Issue Resolution
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