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Senior Ocean Operations Associate at Flexport - ApplyBlast

Senior Ocean Operations Associate

Flexport

4 months ago

3.5 on Glassdoor

Shanghai, China

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior Operations Associate at Flexport manages regional ocean freight operations, including FCL and LCL shipments, while building operational infrastructure to scale global trade solutions. The role involves collaborating with account management and customs teams to resolve escalations, optimize processes, and recommend supply chain strategies to new clients. This position requires a strategic mindset to navigate ambiguous challenges and establish world-class operating teams within the logistics network.

Responsibilities

Execute end-to-end movement of ocean shipments within regional networks
Recommend supply chain solutions to new clients and opportunities
Monitor and improve operational performance to support growth
Serve as primary focal point for client escalations and issues
Design feedback loops to ensure client needs are met

Skills

Qualifications

BA/BS degree

About Flexport

flexport.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2013

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Flexport is a supply-chain logistics platform that combines freight forwarding, customs brokerage, transportation and warehousing services with software, data analytics, and automation. It helps companies cut costs, gain real-time visibility, optimize routes and workflows, and manage sustainability (including carbon tracking) across end-to-end global shipments. Customers rely on Flexport for an integrated platform and global operational network that simplifies logistics, speeds deliveries, and improves supply‑chain decision-making.