Senior Operations Analyst - Ongoing Monitoring
Careers at Tide
About this role
The Senior Operational Analyst for the Ongoing Monitoring team at Tide will support the business by analysing operational performance and identifying opportunities to improve efficiency across member support processes. The role focuses on turning data into actionable insights, collaborating with cross-functional teams, and contributing to improved member satisfaction and service outcomes.
Skills
About Careers at Tide
tide.coTide is a UK-based, digital-first business banking platform that provides small businesses, freelancers and sole traders with online business accounts and corporate cards. It combines fast, paperless onboarding with tools for payments, invoicing, expense management and automated bookkeeping, plus integrations with popular accounting software. Tide also offers lending and cashflow products and a marketplace of partner services to help firms manage admin and grow without traditional bank branches.
Recent company news
FreightWavesTrucking jobs bucked the tide, rising in July; warehouse employment is plummeting
Aug 1, 2025
ReutersProcter & Gamble to cut 7,000 jobs, exit brands as consumer uncertainty weighs
Jun 5, 2025
WTVR.com'Rising tide of layoffs' in Virginia: Is it stabilization or a slow down of the economy?
Oct 30, 2025
Cincinnati EnquirerProcter & Gamble job cuts: Who would be affected and why
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EntrepreneurTide Commits INR 600 Cr to India, Creating Over 800 Jobs
Oct 13, 2025
About Careers at Tide
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Careers at Tide.
Salary
$104k – $140k
per year