Senior Operations Reliability Engineer – Enterprise Platforms and Tools

As a Senior Operations Reliability Engineer, you will own the operational reliability, health, and lifecycle management of enterprise productivity and collaboration platforms. The role combines hands-on administration of SaaS tools like Jira and Confluence with proactive governance, automation development, and observability standards improvement. You will serve as a senior escalation point, transition operations from reactive to proactive practices, and collaborate across cloud, security, and network teams to ensure high service maturity.