Senior Process Excellence Manager
Encore Capital Group(6 months ago)
About this role
The Process Manager II supports organization-wide business process improvement initiatives, helping analyze current processes and design and implement new ones. The role partners closely with business unit leaders and, when needed, IT to deliver process changes from concept through rollout while providing stakeholder visibility.
Required Skills
- Process Improvement
- Process Analysis
- Process Design
- Process Implementation
- Project Management
- Project Planning
- Performance Metrics
- Stakeholder Management
- Status Reporting
- Business Requirements
+4 more
Qualifications
- Bachelor's Degree
About Encore Capital Group
encorecapital.comEncore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.
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