Fin
The Senior Product Manager will lead a world-class team to shape the future of business messaging and AI-powered customer engagement at Fin, now part of Salesforce. This role involves managing product roadmaps, collaborating with engineers and designers, and leveraging AI to accelerate product development and team impact. The position requires a strong focus on customer problems, technical fluency, and driving measurable business outcomes.
Company Size
1-10 employees
Fin is an AI Customer Agent developed by Intercom, used by over 12,000 of the world's leading brands to deliver perfect customer experiences across the entire customer journey — including service, sales, and ecommerce. Powered by Intercom's proprietary Apex AI models, Fin achieves industry-leading resolution rates and works across all channels including chat, voice, email, and social. Businesses can get started with a free trial and deploy Fin in under an hour, integrating with major helpdesks and tech stacks without engineering resources.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fin.
Fin didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role