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© All Rights Reserved. ApplyBlast.com
Fin
The Forward Deployed Data Scientist role involves embedding with strategic customers to design, build, and implement data-driven solutions that scale customer support operations using AI. This high-ownership position requires collaborating with go-to-market teams to drive Fin adoption and feeding frontline insights back into product strategy. The role focuses on transforming customer support through measurable impact and evidence-based decision-making.
Company Size
1-10 employees
Fin is an AI Customer Agent developed by Intercom, used by over 12,000 of the world's leading brands to deliver perfect customer experiences across the entire customer journey — including service, sales, and ecommerce. Powered by Intercom's proprietary Apex AI models, Fin achieves industry-leading resolution rates and works across all channels including chat, voice, email, and social. Businesses can get started with a free trial and deploy Fin in under an hour, integrating with major helpdesks and tech stacks without engineering resources.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fin.
Fin didn’t post a salary, so this is our estimate from similar listings.